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Real-time vehicle & facial recognition that drives security and customer engagement

Trigger Message pairs with LPR and facial recognition cameras to recognise vehicles and faces in real time, triggers the right actions on WhatsApp /Email /Telegram, and shows you the impact across one or many sites.

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Recognise in real time

Licence Plate Recognition (LPR/ANPR):

Real-time plate matches for VIPs, visitors and blacklists.

Facial recognition:

Real-time facial recognition for loyalty, VIPs, staff and watchlists where lawfully permitted.

Smart lists:

VIPs, staff, deliveries, blacklists, managed centrally, used everywhere.

Customer engagement

Opt-in for loyalty and communication programmes, with configurable visit tracking and messaging rules.

Automated actions that respond the moment someone arrives

Rules engine

Trigger actions on visit count, time of day, birthday, membership type or site location.

Channels you already use

WhatsApp, Email and Telegram notifications to customers or staff.

Security alerts:

Instant notifications for SAPS, blacklisted plates and custom alerts.

Customer journeys:

Customer arrives → WhatsApp greeting + promotion
Birthday visit → free treat message
Frequent visitor → tier upgrade or fuel discount
Engaged customer → increased loyalty and retention

Smarter visitor intelligence for every type of business

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Retail

Retail & (Quick Service Restaurants)

Recognise customer arrivals across key zones and respond instantly.

  • ✓ VIP and birthday rewards via WhatsApp
  • ✓ Queue-busting alerts when priority customers arrive
  • ✓ Loss-prevention signals linked to entrances and POS zones
  • ✓ Store- and group-level reporting on repeat visits and redemptions
✓
Outcome:

More repeat visits, faster service, and lower shrinkage.

Shopping Centre

Shopping centres & estates

Coordinate security, access, and incident response across busy retail environments.

  • ✓ Instant LPR and facial recognition alerts for blacklisted or priority vehicles
  • ✓ Real-time access control for entrances, exits, booms, and loading bays
  • ✓ Quickly search for vehicles or persons of interest across all cameras and sites
  • ✓ Visitor and contractor management for improved oversight
  • ✓ Optional E2 Security Community participation to share relevant alerts with nearby centres
  • ✓ Portfolio-level dashboards for centre and estate managers
✓
Outcome:

Stronger site security, faster incident response, and complete operational visibility.

Business

Dealerships & forecourts

Give every arrival the right treatment and protect high-value assets.

  • ✓ Identify returning vehicles instantly and notify service advisors
  • ✓ Link recognised plates to service history, loyalty tiers, or past visits
  • ✓ Real-time alerts for high-risk or blacklisted vehicles
  • ✓ Multi-site reporting across branches or fuel stations
✓
Outcome:

Improved CX, higher service revenue, tighter security.

Ready to see what the Trigger Message platform can do?

Book A Demo
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